[災難警告] 2,379班火車取消,墨爾本陷癱瘓
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http://www.connexmelbourne.com.au/news.php?newsid=491
Connex - Compensation offered for January
Fri, 30 Jan 2009, 7:07am
Train PictureConnex customers with a weekly*, monthly, six-monthly or yearly Metcard will be eligible for compensation due to the high level of train cancellations in January.
The impact of the record heat wave on our trains and infrastructure compounded by the activities of a faction of the Locomotive Division of the RTBU, meant less than 98 per cent of scheduled services were able to run.
As part of its Service Commitment Code, if more than two per cent of trains do not run, Connex agrees to compensate its customers.
‘Although our Service Commitment Code requires us to compensate only periodical ticket holders, we have extended the compensation offer to weekly ticket users in recognition of the severe impact of cancellations, particularly this week,’ said Jonathan Metcalfe, Connex Executive Chairman.
‘Clearly any compensation mechanism is inadequate and most customers just want us to run a reliable service but nevertheless we trust our loyal customers will accept this offer in the spirit in which it is offered.’
‘As I said yesterday, our focus is on resolving the issues we have with the Locomotive Division of the RTBU so we can get back to delivering a quality service,’ said Mr Metcalfe.
Eligible customers can apply for a daily ticket as compensation by filling out a claim form available at staffed stations or by downloading the compensation claim form.
This offer is separate, and in addition to, the State Government’s provision of free travel across the Melbourne public transport network today.
* this covers weekly tickets valid for use on 30 January 2009
時光倒流,搵柴頭拉車跑service |
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這一輪史上溫度最高的熱浪,令墨爾本Connex變成「地獄熱火鐵路」!
希望熱浪快快過去,免得怨聲載道。 |
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原帖由 UCR683 於 2009-1-31 12:48 發表 
這一輪史上溫度最高的熱浪,令墨爾本Connex變成「地獄熱火鐵路」!
希望熱浪快快過去,免得怨聲載道。
根本同熱浪無關,
人地Perth同Adelaide仲熱都冇事發生,
同埋以往墨爾本夏天不嬲都有35度以上,
年年都係咁故障但都冇人去改善,
路軌咁多年都仍然係以枕木為主,d木唔爛都唔換成石屎枕,
人地Perth晨早已經換哂做石屎喇,d路軌都冇咁易變形 |
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