[飛行報告]
南方航空A380 香港北京首航之旅(First + Business)
[複製鏈接]
|
Background
From 2011, China Southern Airlines receive their first A380 and using it in PEK-CAN-PEK route, I always want to try the service but never finalize. Heard that CZ would start using A380 to Hong Kong in January, I think I must take this opportunity to check this out, and start my “Chasing the A380 project”
Booking
Called the CZ’s Hong Kong reservation hotline, but found their price was higher than their website, so I go for the website booking. Generally, mixed class cannot be done online but luckily, First Class on the outbound flight was zeroed out so the system changed my request to Business + First. CZ online booking is quite user friendly, however when I pay by credit card, their third party payment agent said the payment was success but CZ’s system said failed. I called the card center to make sure my card is charged so I call CZ’s 24 hours hotline at 3 a.m. with my not-so-fluent Putonghua, the staff was very friendly and sorted out the problem in no time, they said they have to issue the ticket manually but that department would not start working until next morning. The agent asked me to e-mail my details like passport number, contact number, and tell me not to wait for them and go for sleep first, a very heart-touching gesture!
I woke up in the next day, I found my e-ticket in my mailbox already (sent at 8:01 a.m.!), and I call the Hong Kong reservation to assign the seats. The experience was wonderful, the lady in Hong Kong office was very polite and asks whether I would like to enter the frequent flyer number, and do I need special meal, and most importantly, she thanks me many times for supporting their company, something that I never happen to me.
On the day of travel……
I parked my car at car park 4 in HKIA
Aisle J for CZ Check-in
Check-in counters with decoration
Should be a great event today
I passed the immigration quickly as I wanted to see the A380 as soon as possible.
Ahhh….she is there! No……it is SQ’s one. She looks sad today as she cannot park at Gate 15 today. Gate 15 is dedicated to SQ’s A380 since it is closest to SQ’s lounge and it is the only A380 gate with 3 bridges in HKIA.
Oh yes, she is arriving!
Around the corner now
1 day-old B-6318 looks smart, right?
Once B-6318 docked at the gate, the ground started to be very busy, including the catering truck
I walked to the Gate 15, it’s full of decoration for the first flight.
And ceremony also, the participants are all VIP!
So I take the time to visit the lounge
Lounge invitation
It’s so old-fashioned…
The lounge is located at upper level near Gate 16, opposite to KA’s lounge
A380…
Lounge entrance, A380 again
The lounge is a Star Alliance lounge
Most of the Chinese airlines use this lounge
View from the lounge
Seats
Food in the middle
My breakfast
Strange that the ice-cream was served in the bowl
The ceremony was over
And the VIP was having cocktail
2 March 2012
Hong Kong (HKG) – Beijing Capital (PEK)
Airline: China Southern Airlines
Flight: CZ 309
Aircraft: A380-800
Registration: B-6138
Seat: 28K (Business)
Gate: 15
Arriving Gate: 212
Gate 15
Boarding Pass
B-6138
I should follow this
Look like this is so important for CZ
My first time using this new bridge at Gate 15
Almost there
The second Business cabin
My seat 28K
Seat pitch
Side bins, I have two
Details of the seat
The IFE control and the earphone plug is at the front, not so good design
Welcome drink and towel was offered
28K is at the edge of the wing
View from my seat
Reading materials
Back of the magazine
User guide for the seat
Safety Information
Booklet introducing CZ’s A380
Slippers
While waiting for the VIP, let’s walk around, and soon I discover a washroom setting that I never seen before.
The disabled toilet with 2 doors
Main door opened
Both door opened
More photos, second business cabin
Let’s use seat 29K to do some demonstrations
Table out
Fully flat
The doors closed at 15:10 and we started push-back
Takeoff roll was long as always, the flight duration would be 2hr30min
The Wingtip
IFE contains about 80 movies and 100 TV shows, but I want to try to use the USB port, yes, the system can read the mp3 files
Noise cancelling headset
Remote control
IFE replaced the duty-free booklet
Drink service after takeoff, if you ask for water, the FA will ask you to drink the bottle water at your seat
Chinese tea with nuts
Table was set for meal
All on a tray
Appetizer – Pork Belly Slices Chinese Marinated
Cold Veg Snack – Asparagus Pencil with Cherry Tomato/Mesclun
Soup – Red Date & Beef Shank Soup
Main Course – Yu Hsiang Chicken with Fungus, Steamed Rice
The meal was very nice, especial the main course
Like the logo on the spoon
Dessert – Clafoutis Raspberries Cake, Fruit Plate
After the meal, time to explore more
Upper deck economy cabin
2-4-2
Last row
Emergency exit row
Door L3 of the upper deck, crew rest on the left
Crew rest area
Not open for visit
Stair to main deck
Lift for cart
Rear galley opposite to crew rest
Some events were happening in the front, a VIP was reading a poem, another giving a speech and followed by a song from a FA
Like the wall
Champagne after the events
Galley around Door 1 upper deck
Stair to the main deck
The Best Business seat 11K
Front Business Cabin
Storage in front of Seat 11K
Cake for celebration the inaugural flight
Bar
Washroom in front of Seat 11A
Middle pair seats
Blanket
Start descending to Beijing
Landing was smooth, and there was a screen said celebrating the success of the inaugural flight
B-6318 docked at Gate 212 after 10 minutes, and I arrived the Airport Express Train Station 10 minutes after deplane
Train to the city
Dinner with a friend in “Hua’s Restaurant”, nice food and live performances
Stayed at the Langham Place, Beijing Capital Airport just next to PEK Terminal 3
Room was big
|
評分
-
查看全部評分
|
|
|
|
After few hours of shut eyes, before checking-out to the airport, let’s do some plane spotting in the room
Video of the View from Langham Place, Beijing Capital Airport
Arrived PEK Terminal 2 by hotel shuttle bus, my flight is ready to check-in
Check-in counters are after the customs
Aisle C
CZ 310 to Hong Kong
Premium Class check-in
First Class here
My boarding pass before immigration
After immigration, Gate 212 is not far away
B-6138 was parked here since yesterday night from Hong Kong
Head to the lounge to have some food first
Lounge Invitation
Entrance
First Class section
Food corner
The food was not that good
At 8:10 a.m., an agent came to the lounge to escort me to board the plane
3 March 2012
Beijing Capital (PEK) – Hong Kong (HKG)
Airline: China Southern Airlines
Flight: CZ 310
Aircraft: A380-800
Registration: B-6138
Seat: 2K (First)
Gate: 212
Arriving Gate: 15
Gate 12
B-6138
Boarding pass (after immigration and security) and the seat map
Back
Premium passengers on the right
Seating plan
Boarding now
I will be in Main Deck
Turn left on the first bridge
Door L1
Seat 2K
While asking where I should store my hand luggage, the FA brought me to here
Every First Passengers have their own locker, located between Door L1 and Seat 1A
Inside the locker
Instructions of using the locker
View from seat 2K
Seat pitch
The seat and table
Ottoman
Every seat has a set of mattress and Duvet
IFE remote control and storage box
Seat control
Welcome drink, snack and towel were offered
The senior FA offered me a tour to the aircraft, how can I reject?
First Economy Cabin on Main Deck
Second Economy Cabin on Main Deck
Third Economy Cabin on Main Deck……Look the same, right? XD
3-4-3 on main deck
Business Class upper deck, loading was light
After the tour, the doors were closed and we start pushing back. During taxiing, I saw her from North Korea
And my favorite aircraft, A340-600 from HU (ex-CX)
The takeoff queue was long, we were airborne 20 minutes later
IFE was switch on
Remote Control with LCD
Noise cancelling headset
Table was set, note that the table is not that big as EK/SQ, and the alignment is not that central
Round 1
Soup – Sea Cucumber Soup with Keip, very nice presentation and delicious!
Appetizers – Hot Spicy Green Soy Bean Salad, Abalone with Maggie Sauce and Chicken Jelly with Lily and Jasmine, the abalone was tender
Main Courses – Prawn Ball, but contain fish and scallops too
Although I was quite full already, the FA still recommend me to try their signature “China Southern Deluxe Beef Noodle Soup Ensemble”
The soup based need 17 hours to prepare by using beef bones, the beef was soft and the noodles were “al dente”, the FA emphasized that everything were prepare separately and just put together before serve. The noodles came with coriander, black beans and chili.
Dessert – [Left]Sweet Soup with White Fungus, Pear and Wolf Berry, [Right] Sweetened Red Bean Paste with Coconut Milk
Fruit Plate
When I finished the meal, we were already halfway
As I was the only passenger in First, so the FAs were quite free to help for some photos of the seats.
Flat Bed position
Bed set
Must have a good sleep
Door closed
Divider rose
Some more about the seat
Doors
Life jacket position
I spend some times to find the switch of the lights but cannot found any…
……later, I discovered that once the seat going fully flat, the light extinguished automatically
Seat pocket
Another side
Guide of the seat
Cabin without any overhead bin
Washroom time
First Class bar
Stair to Upper Deck
Just enjoy the flat bed
RR Trent 900 engines
Article about A380 on PEK-HKG route
First Class Galley
Touched down after 3hr10mins, I can feel that the crosswind was strong, the landing was not that smooth
Reflection from Satellite, the end of the trip
Docked at Gate 15, I was keen to use the door L1 to deplane as starting from 4 March, SQ will takeover Gate 15 for SQ856/861 and CZ have to use Gate 60,62,64,66 which only have 2 bridges, i.e. Door L1 will not open in Hong Kong anymore
Thank you B-6138 and China Southern Airlines!
Souvenir for the inaugural flight
First Class Slippers, shoes bag
Menu
Comment:
Lounge:
Both HKG and PEK lounge were not operated by CZ, so do not expect too much.
Service:
FAs were friendly and attentive, the service level can compare with the major international airlines in the world. Especially during the First Class sector, I chatted with three FAs, they share many things with me, including Beijing’s culture, their life as a FA or something about food, and I believe they love their job and the company.
But one thing I was quite surprised is that they always think what they are offering is not as high level as other airlines, but I told them that according my experience, both their hardware and software were top level and can compare with some major airlines in the world.
Meal:
One word: Wonderful! The food was tasty no matter in Business Class and First Class. For the First Class meal, I believe CZ has spent many times to decide the menu. Ingredients were high quality, presentation was good and you can see they weigh Chinese culture in the meal. If you like Chinese cuisine I believe you would think the same as me too!
Hardware:
Business Class: Nothing fancy, but functional. The seats are wide (compare with my previous HX A330 ride) and the pads are supportive, plus the side bins of the A380. I see no problem to stay in those seats for 10+ hours
First Class: The Suites provide very good privacy. Seats are big and comfortable, the pads are not as great as EK but CZ’s seats are very good already.
Entertainment:
IFE contains many Asian/Western Movies, TV shows and Music, I believe you can find the thing you need, but it would be nice if CZ can put the external cameras in IFE!
I found the experience is wonderful, I can’t believe the improvement of the airlines in China can be so huge. I really look forward CZ to put the A380 in the long-haul routes so that more foreigners can experience the China Hospitality! Well done China Southern!
Thanks for reading!
[ 本帖最後由 sutrak 於 2012-3-5 05:28 編輯 ] |
|
|
|
|
CZ呢個first class位同CA新77W用o既first class可以話係一樣,只係有o的細微地方唔同 |
|
|
|
|
我反而有興趣想知個張首航紀念品 - 金色登機證係一張金色卡紙還是係薄金 ? |
|
LJ7006 = MF5119 = AVD1
|
|
|
要改變客人崇洋的心理不是一朝一夕的事, 不過我相信用良好的態度才可以留住客人, 不要朝夕微洋吧
小弟同一個價格都會選搭國內的航空公司 (對上一次乘搭港龍是01年的事)
上一年用里程在香港華潤大廈 (國航) 兌換了京滬機票 (只要168蚊機場稅)
[ 本帖最後由 lokwah2a 於 2012-3-5 12:38 編輯 ] |
|
|
|
|
原帖由 sutrak 於 2012-3-5 05:11 發表
Some events were happening in the front, a VIP was reading a poem, another giving a speech and followed by a song from a FA
Hi Sutrak,
I suppose this is the event you talk about
香港两会代表委员乘坐南航A380首航航班进京- 中国第三架A380成功首航京港航线
http://www.csair.com/cn/aboutcsn/04/newsCompany/2012/20120302.html |
|
|
|
|
原帖由 lokwah2a 於 2012-3-5 12:34 發表
要改變客人崇洋的心理不是一朝一夕的事, 不過我相信用良好的態度才可以留住客人, 不要朝夕微洋吧
小弟同一個價格都會選搭國內的航空公司 (對上一次乘搭港龍是01年的事)
上一年用里程在香港華潤大廈 (國航) 兌換了京 ...
講真而家出外旅遊 o既人好多都係以價錢行先, 之後睇服務質數 (即信譽)
實情呢幾年大陸 o既航空公司真係多人坐左 ~
我自己識唔小人而家返香港都唔再介意話坐大陸機,
因為好簡單, 四個字 - 價廉物美 (對比返 CX, 甚至亞洲其他地區大型航空公司; 大部份時間大陸航空公司真係有價目上 o既優勢) ~ |
|
LJ7006 = MF5119 = AVD1
|
|
|
記得在16年前搭佢地d飛機,就送飛機模型一部。
但今次首航是無呢回野。 |
|
|
|
|
What do you mean by "First Class on the outbound flight was zeroed out so the system changed my request to Business + First. "? Business & First Classes are merged??
About how much for the round-journey tickets? |
|
中華民國.精彩一百
|
|
|
|
Advertisement
Advertisement
Advertisement
Advertisement
Advertisement
|