http://www.airasia.com/ask/template.do?id=548&locale=en_GB
AirAsia to Transfer Bangkok Flight Operations to Don Mueang Airport from October 1st, 2012
1.Why is AirAsia transferring its operations to Don Mueang Airport?
Suvarnabhumi Airport is currently the busiest airport in ASEAN which results in air traffic congestion especially during peak hours. We plan to increase our fleet to 48 Airbus A320s from the current 24, and the move to Don Mueang Airport will be able to comfortably accommodate this expansion as well as provide convenience to our guests given the closer proximity to Bangkok City Center.
2. When will AirAsia start operations in Don Mueang?
From 1 October 2012 onwards.
3. When will I receive my revised itinerary to reflect DMK airport code (Don Mueang) instead of BKK airport code?
For affected guests traveling from October 1 onwards, we will send you your revised itinerary at least one month prior to your departure date.
4. What assistance will AirAsia be providing for affected guests?
The following options are available for flights in and out of Bangkok:
(1) Schedule a new flight on the same route: Passengers may reschedule their flight on the same route to a flight taking place either 7 days before or after their original flight date at no additional cost.
(2) Credit Shell: The cost of the flight is converted into credit, which may be used within 90 days of issue.
Guests who purchased their flights before 26 June 2012, with travel dates from 1 October 2012 onwards will be contacted by our team via email, sms or by phone. Please ensure all your details are up to date in your AirAsia member profile.
If you have any urgent matters you may contact our call centres (Thai Call Center: +66 2 515 9999 Operating Hours: 8am-9pm GMT +7). For further inquiries you can:
- tweet us at Twitter: twitter.com/askairasia
- leave a comment here: www.facebook.com/airasiathailand OR www.facebook.com/airasia
- chat to us on Live Chat: http://chat3d.livechatinc.com/li ... n_chat.cgi?groups=0
- submit an Online Feedback Form: http://www.airasia.com/my/en/faqdetailsform.page
- contact our other call centers or walk in to our Travel Service Centers, details: http://www.airasia.com/my/en/contactus.page
Note: Guests may be required to show additional proof on how they have been affected by the airport change.
5. Will the transfer affect the schedule of guests who have already booked their flights?
Your flight schedule and times will not be affected. If you are traveling on or after 1 October 2012 the only change will be the airport codes. Your itinerary will be revised and resent to you to reflect new airport code for Don Mueang (DMK) instead of BKK for Bangkok.
Guests who have already made their bookings can continue to follow the timing of their original schedules.
6. What terminal will AirAsia be operating in? Where will I check-in?
All of AirAsia check-in services and administrative offices will be stationed at Don Mueang Airport Terminal 1.
7. How far is Suvarnabhumi from Don Mueang airport?
The distance between the two airports are approximately 45km but travel time varies from 45 minutes to 2 hours depending on traffic conditions.
8. Will AirAsia be assisting guests in transferring between Suvarnabhumi and Don Mueang airports?
Shuttle busses for guests to transfer between the two airports have been arranged by Airports of Thailand Plc. (AoT). Refer to http://www.bangkokairportonline.com/node/56
for more information on Bus Number 554 from Suvarnabhumi Airport to Don Mueang Airport. This service is provided from the Suvarnabhumi Bus Terminal at the Transport Center.
9. How far is Don Mueang airport from Bangkok City Center?
It is about 30 km (19 miles) north of downtown Bangkok. The easiest way to get downtown is by taxi, but be mindful that the journey can take anything from 45 minutes (non-peak hour traffic during the week and weekends) and 1-2 hours (peak hour). A cheaper option is to take a train from Don Mueang Train Station. Tickets to Hualamphong Train Station in central Bangkok cost 5 baht. There are also a number of public transport buses going by the airport, just follow the signs out toward the train station. Buses towards central Bangkok are at the airport's side of the road, so don't cross the highway. For further detail you can refer to the following link: http://wikitravel.org/en/Bangkok#Don_Muang_Airport
10. Will all of Thai AirAsia’s flights operate from Don Mueang Airport?
All (FD, AK, QZ) flights will operate from Don Mueang Airport.
雖然話就話唔洗同太多人迫
但宜家用舊機場出番市區真係唔係幾方便 |
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回復 1# 的帖子
Suvarnabhumi Airport is too crowded, they are encouraging budget airlines to shift back to Don Muang airport. |
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